Like a lot of our readers, I consider myself a free-market guy. Let the market decide, keep the government out of markets, and that free and open competition for consumers is good. So, when I read recent articles written about the United Kingdom’s Competition and Markets Authority (CMA) reforms or rules for the veterinary sector, my free-market radar went off.
The CMA’s investigation started almost three years ago and brought 56,000 responses, 45,000 from the public, 11,000 from those working in the veterinary industry. That’s massive. You can find the full report here.
What set the radar off for me was the price cap on prescriptions fees, which drove me to learn about the other ten reforms the CMA has imposed on the veterinary industry. I was sure that these reforms were all going to be bad, but after thinking about the reforms, I am not so sure. It seemed to me that most of the reforms were focused almost entirely on disclosure: price lists, written estimates, ownership transparency, comparison tools. A hardline free marketeer would tend to support most of those.
The report looked at the differences in pricing, satisfaction, and other things between large veterinary groups (LVGs, or corporate groups) and independent veterinarians, some of the differences are eye-opening. One of my observations here was about trust and how this has been impacted by the formation of LVGs, which I will address in the Viewpoint next week.
Bob Jones
English 
Portuguese 
Japanese 
Chinese